KYC and wallet — what Player11 reads, what the contest platforms handle.
Player11 does not run a wallet, store a PAN, or process KYC. The contest platforms operate KYC under their own privacy notices. Here's how Player11 reads the KYC flow.
What Player11 reads about KYC
Player11 does not run a wallet, store a PAN card, store an Aadhaar number, or process any KYC document. The desk is reader-only. KYC for paid fantasy cricket is handled by the contest platforms under their own privacy notices.
Player11 reads KYC as a research topic. The desk does not request, store, or transmit any KYC document.
How KYC flows on contest platforms
Sign-up with PAN and date of birth
Every Indian fantasy cricket platform asks for a PAN card and date of birth at sign-up. The PAN is matched against the income-tax database to verify identity.
Bank account or UPI verification
Withdrawal requires a verified bank account or UPI ID. Most platforms do a ₹1 verification transaction that is reversed within 24 hours.
Address verification
Some platforms require an address verification step. Aadhaar verification is optional at most platforms; offline KYC is offered where allowed.
Ongoing re-verification
The PROG Act 2025 mandates periodic re-verification. Most platforms re-verify KYC every 12 months or whenever the player triggers a payout.
Responsible play
The PROG Act 2025 mandates KYC across all paid fantasy cricket platforms. KYC is a player-protection signal — it ties every contest entry to a verified identity and makes the self-exclusion registry enforceable.
Offline KYC verification
Some Indian fantasy platforms allow offline KYC verification. The offline flow usually involves an in-person video call with a verification agent, who checks the PAN card and the address proof against the live applicant. Offline KYC is offered where allowed by the platform's KYC provider and where the applicant prefers not to upload documents.
KYC issues and edge cases
KYC issues can arise from name mismatches (PAN card name differs from bank account name), address changes, expired PAN cards, or duplicate PAN detection. Player11's reading desk does not handle KYC issues directly — they are routed to the platform's customer care team. If a reader is stuck on a KYC flow, the platform's help centre usually has a flow chart.
The PROG Act 2025 mandates periodic re-verification. Most platforms re-verify KYC every 12 months. Re-verification is a player-protection signal — it ensures the registered identity is still valid.
Where to read more
The PROG Act 2025 full text is published on the MeitY website. The MeitY online gaming portal publishes a state-by-state notification table and the national self-exclusion registry. The Fantasy Sports Council of India (FSCSI) publishes industry-wide code of conduct guidelines for KYC and responsible play. Each contest platform's KYC provider publishes the offline KYC flow.
Reading-desk letters: [email protected]. Self-exclusion: MeitY online gaming portal. KYC support: contact the contest platform's customer care team — details on /customer-care/.
Reading more
The PROG Act 2025 full text is published on the MeitY website. The MeitY online gaming registry publishes a state-by-state eligibility table and the national self-exclusion registry. The Fantasy Sports Council of India (FSCSI) publishes KYC industry-wide standards. Each contest platform's KYC provider publishes the offline KYC flow.
Reading-desk letters: [email protected]. Self-exclusion: MeitY online gaming portal. Gambling support: iCall 9152987821.
Player11's editorial position on KYC
Player11 reads KYC as a research topic. The desk does not request, store, or transmit any KYC document. The desk does not run a wallet and does not handle payment. KYC for paid fantasy cricket is the contest platform's responsibility, and the desk surfaces KYC support contacts on /customer-care/.
Reading-desk letters: [email protected]. Self-exclusion: MeitY online gaming portal. Gambling support: iCall 9152987821.